Why House Call Computer Service?
We're All About Happy Customers! We Make House Calls and Office Calls. Just call us! Our experienced technicians will come to your home or office to solve your PC computer problems. We have been serving the greater Richmond Virginia area since 1988 With over 25 years of experience in PC Computer Hardware and Software, we have what it takes to provide solutions to your PC computing needs.
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"Only a fraction of the businesses rated on Angie’s List can claim the sterling service record of being a Super Service Award winner because we set a high bar,” said Angie’s List Founder Angie Hicks. “The fact that House Call Computer Service, LLC can claim Super Service Award status speaks volumes about its dedication to consumers." ...more |
| Contact us today at 804-569-6280! John H. Stolte, Sr. Senior Information Technology Specialist General Manager |
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We Provide Managed Services and Why you need it!
A large portion of the work we do daily is virus and spyware removal.
We have found that many of the customers that we clean virus for do not have current up-to-date anti-malware protection. And, we find that almost all customers who get infected did not have all their Windows patches or other software updates installed.
Keeping up with all of these patches can become a full time job. Our Managed Services Programs (MSP) take that burden off of you and put it on us! With our Managed Services plans, we monitor and install all these patches for you on a regular basis.
There are many pieces of software on your computer that you use every day, which have security holes in them that invite the bad guys in. That it is why it is so very important that you keep Windows as well as all of your software current with patches and updates offered by Microsoft and other vendors.
Some of the software products that are targets of Malware, which you may use every day (whether you know it or not) are: Acrobat Reader, Flash, Java, iTunes, Internet Explorer, Firefox, Chrome, Safari, Opera, etc.
Much of the literature you will read here about managed services talks about business where it is imperative that everything is always ready to go. But, the truth is that your personal computer is just as important to you, and just as vulnerable as any of your business computers. The computer doesn’t know nor care if you are an individual or a business; neither do the virus purveyors…
Rest easy in the knowledge that your Anti-Virus software is always up-to-date, your hard disks are in good health and Event logs are checked daily for potential problems.
Instant Alerts with accurate information so we can fix it fast.The House Call Computer Service 24x7 Round-the-Clock Monitoring turns conventional IT support on its head. Rather than wait for you to notice that a system has failed – often involving time-consuming ‘systems fiddling’ on your part – our 24x7 monitoring will alert us to problems at your sites. We’ll almost always know about a systems issue before you do, so we can fix it fast and minimize your business disruption.
MAV (Managed Anti-Virus)Through our HCCS MSP Dashboard—with which we remotely manage all of our MSP customers’ computers and networks in one consolidated view—we can now deploy managed antivirus services to protect our customers from all types of malware threats including viruses, adware, spyware, worms, trojans and rootkits. The new solution features:
PC Hardware and SoftwareHaving problems with your PC computer hardware or software? We can find the problem and fix it (sorry, we do not support Macintosh computers at this time). We can handle all of your hardware needs. Want to upgrade your existing system? Upgrade CPU, Add memory, Bigger Hard Disks, etc.
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Proactive, preventative health checks each and every day. Boost productivity and security.The House Call Computer Service Workstation Monitoring service means that you can rest assured that your PC’s and laptops are in business-ready condition. Our proactive, preventative health checks test key components of the system each morning. We’ll be able to spot problems – almost always before they cause user downtime – and can fix them fast so your employees can make the most of every day.
As one of our MSP customers, we will have the ability to securely connect to any monitored server or workstation from our Dashboard. This can expedite the time to solution and help you to save money on service call charges. If we are unable to resolve an issue through the dashboard, we can use our "Take Control" technology to run your computer as if we were sitting right there. *
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